Fresh Bins OK ("we," "us") provides curbside trash and recycle bin cleaning across the Oklahoma City metro. This policy explains what information we collect when you use freshbinsok.com or book a cleaning, and how we use it. We've tried to keep it plain and honest.
Information we collect
- Booking details you give us — your name, phone number, email, service address, and any notes (gate codes, bin location) you choose to share.
- Payment information — card payments are processed securely by Stripe. We never see or store your full card number; Stripe handles it under their own security and privacy terms.
- Basic technical data — standard server logs (IP address, browser type, pages requested) used to keep the site secure and working.
How we use your information
- To schedule and perform your bin cleaning and route your service correctly.
- To contact you about your booking, service, or account.
- To process payments and send receipts through Stripe.
- To operate, secure, and improve our website and service.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the business — primarily Stripe for payment processing — and only as needed to provide the service, or when required by law.
Data retention & security
We keep your information for as long as you're a customer and as needed for legitimate business and legal purposes (such as tax and accounting records). We take reasonable measures to protect your information, though no method of transmission or storage is 100% secure.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of non-essential messages at any time. Just email [email protected].
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact
Questions about your privacy? Email [email protected].